Contact
Get in touch
There is no support desk. Emails come to the atelier and we answer them ourselves, usually within one business day.
For anything about an existing order, include your order number (it starts with MV-) so we can find it straight away.
New colours and behind-the-scenes photographs from the atelier.
Telephone
+82 70-8064-2749
Korean-speaking, 10:00–17:00 KST on weekdays. Email is faster for English.
Returns address
1177-12 Gangnam-ro, Gangsang-myeon, Yangpyeong-gun, Gyeonggi-do 12572, Republic of KoreaPlease contact us before sending anything back so we can log the return.
Before you write
- Sizing, materials, duties and returns are covered on the FAQ.
- Washing and storage are covered in the Care Guide.
- To check where a parcel is, use Order Lookup.
We read every message ourselves, in English or Korean, and reply within one business day.